Privacy Policy – en

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Company name: Comune di Siena

City: Siena

Company offices: Piazza Il Campo, 1 -53100 Siena


VAT number: 00050800523

The Personal Data collected by this website, either independently or through third parties, include: email, name, surname, nation, sex, date of birth, city, social reason and various types of Data.
Other Data collected could be stated in other sections of this privacy policy or by means of information texts displayed at the same time as the collection of the Data.
Personal Data could be willingly included by the User, or automatically collected during the use of this website.
The possible use of Cookies – or of other tracking tools – by this website or by the owners of third party services used by this website, unless otherwise specified, has the purpose of identifying the User and recording their preferences for purposes strictly related to the provision of the service requested by the User.
The missing conferment of some Personal Data by the User could impede the website to provide its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this website and guarantees to have the right to communicate and disseminate them, realising the Controller from every liability towards third parties.

The Controller treats the Users’ Personal Data adopting the appropriate means of security in order to forbid the non-authorised access, the dissemination, the alteration or the destruction of Personal Data.
The processing is effectuated through IT and telematic tools with organisational methods and logics strictly related to the stated purposes. In addition to the Data Controller, in some cases, categories of persons involved in the organisation of the site (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

The Data are processed at the Controller’s premises and at any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User may always request the interruption of the Processing or the deletion of the Data.

The User’s Data are collected to allow the Controller to provide its services, as well as for the following purposes: Contacting the User.
The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Personal Data are collected for the following purposes and using the following services:
Contacting the User
Mailing List or Newsletter
Through Registration at the mailing list or at the newsletter, the User’s email address is automatically included in a list of contacts to which email messages holding information could be sent, information of a commercial and promotional nature relating to this website. The User’s e-mail address may also be added to this list as a result of registering on this website or after making a purchase.
Personal Data collected: city, surname, date of birth, email, nation, name, social reasoning and sex.
Contact Form
The User, by filling in the contact form with their Data, consents to their use in order to reply to requests for information, quotes, or any other nature indicated in the header of the form.
Personal Data collected: city, surname, date of birth, email, nation, name, social reasoning, sex and various types of Data.

The User’s Personal Data may be used for the defence by the Data Controller in legal proceedings or in the preparatory stages to its possible establishment, against abuses in the use of the same or related services by the User.
The User declares that they are aware that the Data Controller may be required to disclose Data at the request of public authorities.

At the User’s request, in addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

For operation and maintenance purposes, this website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

Further information relating to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

The subjects to whom Personal Data refers have the right to obtain at any time the confirmation of the existence or non-existence of the same at the Data Controller, to know its content and origin, to verify its accuracy or request its integration, deletion, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, its processing. Requests should be addressed to the Data Controller.

The Data Controller reserves the right to make changes to this privacy policy at any time by publicising them to Users on this page. Therefore, please consult this page frequently, taking as reference the date of last modification indicated at the bottom. If you do not accept the changes made to this privacy policy, you must cease using this website and may request the Data Controller to remove your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that point.

The Data Controller is responsible for this privacy policy, which was drafted on the basis of forms prepared by Iubenda and stored on its servers.

Personal data is any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

This is the information collected automatically from this website, including: the IP addresses or domain names of the computers used by the User who connects with this website, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. time spent on each page) and details of the itinerary of the visit (e.g. time spent on each page). ) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the website, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

The individual using this website, who must coincide with or be authorised by the Data Subject and whose Personal Data is being processed.
The natural or legal person to whom the Personal Data refer.

The natural person, legal entity, public administration and any other body, association or organisation appointed by the Controller to process Personal Data, in accordance with the provisions of this privacy policy.

The natural or legal person, the public administration and any other body, association or organisation which is responsible, even jointly with another data controller, for deciding the purposes, methods of processing of personal data and the instruments used, including the security profile, in relation to the operation and use of this website.

The Data Controller, unless otherwise specified, is the owner of this website.

Notice to European Users: this privacy policy is drawn up in compliance with the obligations provided for by Art. 10 of Directive no. 95/46/EC, as well as with the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, concerning Cookies.

The user’s personal data are used by the Municipality of Siena, which is the data controller, in compliance with the personal data protection principles established by the GDPR 2016/679 Regulation.

We inform you that your data will be processed with the support of the following means:
Mixed – electronic and paper
with the following purposes

Provision of product service
Hosting of online services
Internet services
Web sites

Unless explicitly denied by the interested party, the user’s data shall also be processed for the following purposes
sending proposals and commercial communications by e-mail or SMS or fax, both by the Municipality of Siena and by partner companies
market and statistical surveys, marketing and references on advertising communications (press, radio, TV, internet, etc.), product preferences
profiling activities.

Any refusal to allow the processing of data shall make it impossible to use the service requested by the user.

1. The provision of data is binding for all that is required by legal and contractual obligations and therefore any refusal to provide such data in whole or in part may result in the inability to provide the services requested. The company processes the optional data of users on the basis of consent, i.e. through explicit approval of this privacy policy and in relation to the methods and purposes described below.

Without prejudice to communications made in fulfilment of legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of interested parties
Consultants and freelance professionals, including in associated form;
Authorised persons;
Internal managers.
In addition, the following categories of authorised persons and/or internal and external managers, identified in writing and to whom specific written instructions regarding data processing have been provided, may become aware of your data:

In the role of: Owner Privacy Policy

Company name: Municipality of Siena

1. Data required for contractual and accounting purposes are retained for as long as necessary for the conduct of the business and accounting relationship. The data of those who do not purchase or use products/services, even though they have had previous contact with representatives of the company, will be immediately deleted or processed anonymously, if their retention is not otherwise justified, unless the informed consent of the persons concerned has been validly obtained regarding a subsequent commercial promotion or market research activity. The period of data retention is: The data will be processed for as long as is necessary for the performance of the existing business relationship and for the following ten years from the date of its acquisition.

1.Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the data subject may, in the manner and within the limits provided for by current legislation, exercise the following rights:

request confirmation of the existence of personal data concerning them (right of access);
know its origin
receive intelligible communication of the data
obtain information on the logic, methods and purposes of the processing;
request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including data no longer necessary for the purposes for which they were collected;
right to restrict and/or object to the processing of data concerning them;
right of revocation;
right to data portability;
in cases of processing based on consent, to receive their data provided to the controller, in a structured and machine-readable form and in a format commonly used by an electronic device
the right to lodge a complaint with the supervisory authority.

VAT number: 00050800523
Telephone number: (+39) 0577 292111

What cookies are
A “cookie” is a text file saved into the user’s computer at the moment in which this enter a website with the purpose to give informations every time the user comes back to the same website. It is a sort of reminder of the Internet page visited. With the cookie, the web server sends informations to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) stored in the latter’s computer, and will be read again and uploaded every time the user will come back on the website. This way, the Websie can adapt itself automatically to the user. During web surfing the user could receive on their computer also cookies of different websites (“third-party” cookies), set up directly by site managers and used for purposes and in the manner defined therein. Depending on their duration, they are distinguished in session cookies (that is the temporary ones and automatically deleted at the end of websurfing session, closing the browser) and in persistent cookies (that is those which stay stored in the computer until their deadline or cancellation by the user). Based on function and purpose of use, cookies can be divided in technical cookies and cookies profiling.
Some cookies instead can be used to perform computer authentication, session monitoring and memorisation of specific informations about users who access a web page. These cookies, so-called technical, are often useful to allow to surf on a website and use all of their functionalities. Technical cookies are those whose their use doesn’t require the user’s permission. This cathegory also analytics cookies belongs to. It deals with cookies which collect informations about the use a user makes of a website and allow to improve their functionality. For example, analytics cookis show what are the most frequenly visited pages, allow to verify what are the recurring patterns of use of a wesite and help to understand every difficulty the user meets in its use.
Other cookies instead can be used to control and outline users during web surfing, to study their movements and web browsing or consumption habits (what they buy, what they read, etc.), also with the purpose to send targeted and personalised service advertisements. In this case it deals with cookies profiling. The use of these cookies needs the prior acquisition of the free IT consent of the user in accordance with the art. 7 of the EU Regulation 2016/679.
It can also happens that a web page includes cookies from other websites and included in various elements hosted on the web page itself, such as for example banner advertisements, images, videos, maps or specific links to web pages of other domains which have office on servers different from that one where there is the required web page. In other words, these cookies are directly set up by website managers or servers different from this website. In this case, it is told about the so-called third parts cookies, which are usually used with the purpose of profiling. The use of these cookies needs the prior acquisition of the user’s free and IT consent.
The main functions of cookies installed by are technical, are used to improve constantly the Service, for the authentication, for statistical purposes, such as the count of website’s visits. Therefore the use of cookies is strictly for the purpose of facilitating the server’s functions during the Service’s web surfing.
Moreover the website allows the sending of the following third-part cookies. These cookies are not just tools of our ownership, for further details, therefore, you can access the advisory and consent forms of third parties, by clicking on the links provided. In order to improve the website and understand which parts or elements are mostly appreciated by users, they are used as anonymous and adjunct analysis tools, Google Analytics’ third-part cookies. These cookies are not tools of our ownership, for further details, therefore, you can consult the advisory supplied by Google. Websites pages incorporate some widgets and Facebook and Google Plus sharing buttons inside them, in order to allow the user to share website contents on their own social channels, and interact with our channels. These cookies are not tools of your ownership, but are created respectively by Facebook and Google at the moment in which the respctive widget or sharing button is used. To find out more, visit the following information pages: Facebook and Google. Some web pages incorporate Youtube video contents inside them. By visiting a page including a video, or by clicking to view the video, they can be recalled cookies from Youtube. These cookies are not tools of our ownership. For further details, visit the Google information page. The Internet site can use Facebook ADS programs managed by Facebook Inc., Google Adwords and the Google Remarketing technology, managed by Google Inc. Also the conversion monitoring function of Facebook ADS and AdWords uses cookies to help us to keep track of sale and other conversions.
The website incorporates also plug-ins and/or commands for social networks, in order to consent an easy share of contents in your favourite social networks. These plug-ins are programmed so that they don’t set up some cookies to the page access, to protect the users’ privacy. Potentially cookies are set up, if so provided by social networks, only when the user makes actual and voluntary use of the plug-in. Keep in mond that the user surfs the web while logged in the social network, then they have already agreed to the use of cookies transmitted through this website at the moment of sign up to social network. The collection and use of information obtained by means of the plug-in are governed by the respective privacy policies of the social networks, which it is asked to refer to.
Facebook -(cookie’s informative link)
Twitter -(cookie’s informative link)
Linkedin -(cookie’s informative link)
Google+ -(cookie’s informative link)
The present privacy policy may subject to changes through time – also connected to the possibile come into effect of new industry regulations, to the update or supply of new services that is technological innovations – for which the user/visitor is invited to consult periodically this page